What’s it like to be a long-term Spectrum customer? Our suggestion? Choose an end-service date that coincides with the end of your billing month. If you are moving outside of a Spectrum coverage area and need to end your Spectrum service, you will not have an early termination fee (ETF), but according to Spectrum’s cancellation policy, you’ll be charged for the remainder of your current billing cycle. It’s important to make changes to your plan ahead of time so that you have the equipment you need upon arriving at your new residence. What if you’re moving but want to change your Spectrum plan? For instance, if you are moving to a larger home and will need TV service in more rooms, then be sure to call or go to a Spectrum retail store to make the appropriate changes to your account prior to your move-in date. On a Reddit thread regarding moving Spectrum services, one customer said, “Moved to a new apartment, hooked up my modem and called and within 20 minutes it was working.” Depending on location, you may be able to take your modem to your new residence, connect it and be online, all without needing a technician. If you are moving within a Spectrum region and want to move your Spectrum service with you as-is, you can simply log in to your Spectrum account and arrange the move service date. Spectrum makes it easy to move your service to a new home. Not sure what you need? Think about where you will primarily be watching TV, because those are the room(s) where you will likely want the ability to record, pause and rewind TV. You can either have set-top boxes in your auxiliary rooms, which would allow you to watch all the channels Spectrum of fers in your chosen TV plan, or you can upgrade to DVR service for the other rooms as well. With Spectrum DVR service, you can record up to six shows at once. Based on your order, the technician knows the correct number of TV boxes to bring on their truck. You select how many rooms you want to have TV service connected, and if you want DVR service in more than one room. Spectrum TV plans come with a DVR and set-top boxes. You can also elect to provide a Spectrum-compatible modem. Spectrum provides the internet modem for free, but there is a charge for Wi-Fi service, so most customers opt for the Spectrum equipment, and provide their own Wi-Fi router. If you opt for standalone internet and self-installation, you will receive a modem with Spectrum self-install instructions in the mail. The Spectrum equipment you need will either be shipped directly to your home or brought by the technician during your professional installation appointment. You will receive the necessary equipment depending on the plan you choose. Depending on your Spectrum package, you could see amounts for installation or equipment.īe aware that fees such as shipping costs (for equipment), installation or the entire first-month bill may be required upfront when you place your order, or delayed until your first billing cycle. Like other internet service providers (ISPs), Spectrum bills for state taxes and other charges, such as FCC fees. You may be wondering what Spectrum really ends up costing and what to expect on your first Spectrum bill. Spectrum self-installation - For those who prefer self-installation, your equipment will be shipped to you within two to three business days via FedEx.Read about your other Spectrum install options. *Note: Professional installation is currently suspended due to COVID-19. Spectrum will send a reminder of your scheduled appointment a day ahead of time. Sometimes, next-day appointments are available. Spectrum professional installation - If you choose professional install*, your appointment will be scheduled and the technician will typically come to your home within two to five days, depending on availability.And, when you sign up for a Spectrum home internet plan, you can typically choose between self- or professional-installation options. What else does signing up for Spectrum involve? You may need to run a credit check to get new Spectrum service. After confirming that Spectrum is available in your area, you can select your internet, TV or phone plan, along with any extras, such as premium channels or sports packs. There are three ways to sign up for Spectrum service - online, over the phone or by going into a local Spectrum store.
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